Privacy Policy | Strata52

At Strata52 ("we," "our," or "us"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (strata52.com) or engage with our services.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, company name, and job title when you fill out forms on our website (e.g., to download a resource or book a discovery call).
Usage Data: Information about how you interact with our website, including IP addresses, browser types, pages visited, and time spent on pages, collected via cookies and similar tracking technologies.
Client Data: When you engage us for our AI Transformation Program or Implementation services, we may process business data as outlined in our specific Master Services Agreement (MSA).

2. How We Use Your Information

We use the collected information for the following purposes:

To provide, operate, and maintain our website and services.
To communicate with you, including responding to inquiries and sending requested resources.
To send marketing and promotional communications (you may opt out at any time).
To analyze website usage and improve our user experience.
To comply with legal obligations and enforce our terms.

3. AI and Data Processing

As an AI operations company, we take data security seriously. We do not use your personal information or proprietary business data submitted through our website forms to train public Large Language Models (LLMs). Any data processed during active client engagements is handled strictly according to the security and confidentiality terms defined in our MSA, utilizing secure, private instances where applicable.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

Service Providers: Third-party vendors who assist us in operating our website, conducting our business, or servicing you (e.g., CRM platforms, email service providers), provided they agree to keep this information confidential.
Legal Requirements: When required by law, subpoena, or other legal processes, or to protect our rights, property, or safety.

5. Data Security

We implement appropriate technical and organizational security measures designed to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you.
Request correction of inaccurate or incomplete data.
Request deletion of your personal information.
Opt-out of marketing communications.

To exercise these rights, please contact us using the information provided below.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on this page with a new "Last Updated" date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Strata52
Email: privacy@strata52.com
Address: [Company Address]